LIMITED LIFETIME WARRANTY
WHAT IS COVERED:
All products made by Phoenix Weaponry are covered for the lifetime of the original purchaser against defects in materials and workmanship.
Products manufactured by third parties and sold by Phoenix Weaponry are warranted by the original manufacturer.
Custom products are warranted to meet the written specifications you have provided to us.
WHAT IS EXCLUDED:
All Phoenix Weaponry products are intended to be installed by a qualified gunsmith, or United States military small arms technician. Our warranty does not cover damage resulting from improper installation.
Our limited lifetime warranty does not include damage cause by misuse, negligence, accidents and normal wear and tear.
We do not warrant that any product purchased from Phoenix Weaponry is lawful for you to own under the laws where you live. While we will not knowingly ship an item in violation of local laws, you are solely responsible for complying with all laws applicable to your purchase.
HOW DO I MAKE A WARRANTY CLAIM:
Give us a call or send an email. Describe the problem you are having. If we agree that it could be a warranty issue we will issue you a Return Authorization Number (RAN). Send your item back with the RAN and we will look it over. Please do not send anything to us without a RAN. If you do, we may charge you for the shop time to examine your item. Shipping costs to Phoenix are not covered under our warranty, but if we fix something under warranty we will not charge you for return shipping.